Customer Success Manager

Location: Remote

Compensation: Salary

Reviewed: Wed, Apr 29, 2026

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Success Manager to engage customers and maximize the value of their investments.

Key Responsibilities

Build strong relationships with customers and understand their business objectives
Collaborate with account teams to conduct business reviews and manage customer lifecycle journeys
Utilize tools like Gainsight to track engagement and derive insights for customer success

Required Qualifications

5+ years of experience in Customer Success Management with Fortune 500 accounts
Strong empathy for customers and understanding of recurring revenue business models
Highly organized and analytical work style
Experience with Gainsight and Salesforce preferred
Bachelor's Degree

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