Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Serve as the main point of contact for assigned customers, managing customer health and account coordination
• Establish and maintain strong customer relationships by understanding their needs and delivering tailored solutions
• Project manage customer initiatives and facilitate communication between customers and internal teams

Required Qualifications:

• 5+ years in a customer-focused role with a track record of driving customer satisfaction
• Experience or interest in fleet management, mobility, EVs, or energy industries
• Bachelor's degree or equivalent
• Detail-oriented and highly organized with a proactive approach to problem-solving
• Ability to collaborate effectively and execute independently