Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (CSM) - LATAM.

Key Responsibilities

• Serve as the primary point of contact for clients and develop strong relationships with key stakeholders
• Understand clients' business objectives and provide expert guidance to help them achieve their goals
• Conduct regular check-ins with clients and work closely with internal teams to ensure timely service delivery

Required Qualifications

• Bachelor's degree
• 3+ years of experience in a client-facing role, such as customer success, account management, or sales
• Ability to quickly learn compliance frameworks and demonstrate a willingness to deepen expertise
• Experience working with SaaS products and compliance automation software is a plus
• Bilingual in English