Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (CSM) in Macedonia.

Key Responsibilities

• Serve as the primary point of contact for clients and build strong relationships with key stakeholders
• Understand clients' business objectives and provide expert guidance to help them achieve their goals
• Conduct regular check-ins with clients and identify needs for additional services

Required Qualifications

• Bachelor's degree
• 3+ years of experience in a client-facing role, such as customer success, account management, or sales
• Ability to quickly grasp the basics of various compliance frameworks
• Exceptional organizational and task management skills
• Bilingual in English