Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, PSA Verified to join their remote team.

Key Responsibilities

• Maintain acquisition and delivery schedules for repack customers post-launch
• Forecast future client orders for Vault Operations readiness and create check-ins for client progress
• Collaborate with various teams to improve workflows and monitor client health

Required Qualifications

• Familiarity with standard concepts and practices within the fulfillment ecosystem
• Proven ability to work independently and meet deadlines
• Prior experience in supply forecasting preferred
• Strong understanding of Google Sheets, Docs, and similar tools
• Familiarity with card collecting and trading is highly desirable