Customer Success Manager

Job Summary

Supporting customers in their digital transformation journey, the full-time remote Customer Success Manager will manage post-sales relationships, guide clients in optimizing HPE solutions, and drive account growth and customer loyalty.

Key responsibilities

• Orchestrate customer adoption journeys to enhance their experiences with HPE's offerings
• Identify and close opportunities to expand HPE's portfolio within customer accounts
• Deliver enjoyable customer experiences from onboarding to advocacy, ensuring maximum value from investments

Required qualifications

• Experience in customer success or account management roles
• Strong understanding of digital transformation and IT services
• Proven ability to drive customer engagement and satisfaction
• Ability to analyze customer needs and recommend solutions effectively
• Familiarity with HPE's portfolio and as-a-service offerings is preferred