Customer Success Manager
Job Summary
Managing a defined book of business, the full-time Customer Success Manager, Treasury (TMS) will support customers using Trovata's treasury management system, focusing on onboarding, adoption, and renewals while collaborating with various teams to drive customer value and growth in a remote work environment.
Key responsibilities
- Own the end-to-end customer relationship, ensuring successful onboarding and ongoing support
- Collaborate with internal teams to identify value and revenue opportunities for customers
- Lead structured customer engagements, monitoring performance metrics and delivering on commitments
Required qualifications
- 5-7+ years in Customer Success, Account Management, or a similar role in software, ideally for finance or treasury teams
- Hands-on experience with a Treasury Management System (TMS) or similar platforms
- Proven track record of driving customer outcomes and managing renewals or expansions
- Educational or professional background in treasury, accounting, or finance
- Experience with sales and customer success tools like Salesforce and Jira
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 47,805 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
