Customer Success Manager
Job Summary
Acting as the voice of the customer in a remote capacity, the contract Customer Success Manager will guide clients through onboarding, provide technical support, and collaborate with engineering and product teams to ensure successful adoption of the mobile CI/CD platform.
Key Responsibilities
- Guide customers through onboarding and ensure successful platform adoption
- Provide technical support and resolve customer issues
- Act as the voice of the customer by communicating feedback and requirements to the product team
Required Qualifications
- At least 1 year of hands-on professional experience developing mobile applications for iOS/Android
- Strong spoken English proficiency for leading customer meetings and product demonstrations
- Solid understanding of Android and/or iOS ecosystems, including development and distribution processes
- Basic knowledge of scripting languages such as Bash or Ruby
- Familiarity with CI/CD concepts and modern software delivery practices
Complete Job Description
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