Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Jun 01, 2023

Job Summary

A company in the information technology industry is looking for a Customer Success Manager.

Position Responsibilities
  • Develop and maintain relationships with law firm account holders
  • Collaborate with cross-functional teams to execute success plans
  • Conduct Annual Business Reviews to align account and company leadership on achieved and targeted ROI
Required Qualifications
  • 3+ years of customer-facing support in the software industry
  • Experience managing accounts in a customer-facing role
  • Expertise in the software technology sector
  • Ability to address tactical issues while maintaining long-term strategic vision
  • Strong team player with the ability to thrive in a collaborative environment

COMPLETE JOB DESCRIPTION

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