Customer Success Manager

Job Summary

A company in the healthcare industry is looking for a Customer Success Manager.

Position Responsibilities:

• Establish and maintain solid relationships with assigned clients
• Provide feedback to the operational team to ensure client satisfaction and retention
• Collaborate with other R1 functions to ensure operational excellence and client satisfaction

Required Qualifications:

• 3+ years of experience in client services, sales or consulting with clients
• 3+ years of Revenue Cycle Management (RCM) experience
• Advanced Excel experience: creating pivot tables, formula calculations, etc
• Power BI experience and Cerner Soultion knowledge is a plus
• Bachelor's degree in healthcare administration, business administration or related field