Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Build and maintain strong relationships with a portfolio of clients
• Develop strategies to help clients achieve success and provide exceptional customer service
• Monitor client metrics and use data analysis tools to identify trends and opportunities

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field
• 3+ years of experience in customer success or account management, preferably in an e-commerce or SaaS environment
• Strong data analysis skills and knowledge of the ecommerce technology market
• Understanding of mobile app ecosystems and user behavior
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment