Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Build and maintain long-term customer relationships to achieve business objectives
• Identify and mitigate churn risk and drive product adoption and expansion
• Collaborate with cross-functional teams to ensure overall customer success and growth

Required Qualifications:

• Proven track record of exceeding sales and customer success goals
• Strong analytical and problem-solving skills
• Experience interacting with C-level executives
• Experience in SaaS, Social Media Management, and enterprise software
• Bachelor's degree or equivalent education and experience