Job Summary

A company is looking for a Customer Success Manager for their Customer Success department.

Key Responsibilities:

• Onboard and implement customers, managing expectations and driving integration
• Drive adoption of the company's product within the customer base
• Collaborate with internal teams to ensure customer satisfaction and retention rates

Required Qualifications:

• Bachelor's degree
• 3 to 5 years of experience in a client-facing role
• Previous consulting or customer service/support experience
• Experience as a Customer Success Manager in a SaaS company is a plus
• Experience in the Food and Beverage industry or Supply Chain is a plus