Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Manage a portfolio of active customers throughout their lifetime at the company
• Showcase the company's platform to newly assigned customers and document their needs and special requirements
• Educate customers on resources and examples of greatness, introduce new talent, and recommend talent for projects

Required Qualifications:

• College degree
• Customer Success experience
• Basic knowledge of SaaS business model and content marketing/creation
• Strong writing skills