Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 28, 2023

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:
  • Manage and develop customer accounts
  • Ensure customer success and reference-ability
  • Interface between customer/SI partner and OnDemand Operations team
Required Qualifications:
  • Bachelor's degree in Computer Science or related field
  • Minimum 8 years of functional and technical knowledge of the Duck Creek Suite and Platform
  • 2+ years of experience with OnDemand Operations and Microsoft Azure
  • Experience with Microsoft .NET, SQL Server, Operations Management Suite, Visual Studio Team, Salesforce Service Cloud, and Dynatrace
  • Ability to explain complex technical concepts to non-technical audiences

COMPLETE JOB DESCRIPTION

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