Customer Success Manager Clinical Trials
Job is Expired
Location: Remote
Compensation: Base+commission
Staff Reviewed: Tue, Jul 02, 2024
Job Summary
A company is looking for a Customer Success Manager in Clinical Trials.
Key Responsibilities:
- Lead relationships with Clinical Research clients to exceed expectations on user engagement and project delivery
- Drive value of products and services, educate clients on critical goals, and enhance ongoing product development efforts
- Balance and prioritize global projects across multiple accounts and segments
Required Qualifications:
- 3 years experience in Customer Success, Account Management, or Client Services for an Enterprise SaaS company
- Experience working within Clinical Trials, specifically with Life Sciences and/or Clinical Research Organizations
- Comfortable managing strategic project work and getting into the details
- Track record of success in a results-driven, fast-paced environment
- Ideal candidate will have experience managing direct reports in a remote environment
COMPLETE JOB DESCRIPTION
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Job is Expired
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