Customer Success Manager - EMEA

Job Summary

A company is looking for a Customer Success Manager for the EMEA region.

Key Responsibilities

• Drive adoption of the platform across a portfolio of approximately 80 accounts
• Administer onboarding and enablement tactics while advising on best practices for deployment
• Analyze product usage to identify friction points and help customers realize value

Required Qualifications

• 1-3 years of Customer Success or Account Management experience in B2B SaaS or AI/ML products
• Must speak a second European language
• Proven experience in driving revenue outcomes and managing a revenue quota
• Familiarity with building and deploying AI agents and API integrations
• Strong understanding of the EMEA market landscape and cultural nuances