Customer Success Manager Enterprise

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Fri, Jun 07, 2024

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager, Enterprise

Key Responsibilities:

Lead post-sales activities for enterprise customers, including onboarding, implementation, and renewal
Act as the voice of the customer within the company
Develop trusted advisor relationships with key accounts and drive adoption and retention

Required Qualifications:

3-5 years of experience in Customer Success at a SaaS company
Experience in the security or compliance industry preferred
Ability to build strong relationships with C-level executives
Technical competency to understand the company's software and work with highly technical customers
Proven track record of long-term customer retention and hitting retention targets

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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