Customer Success Manager Enterprise Accounts

Job is Expired

Location: Remote

Compensation: Base+commission

Staff Reviewed: Mon, Mar 25, 2024

Job Category: Account Management

Employment Status: Permanent

Career Level: Experienced, Executive Level

Education Level: Bachelors

Job Summary

A company is looking for a Customer Success Manager for Enterprise and Strategic Accounts.

Key Responsibilities:

Serve as primary point of contact for executive-level stakeholders, aligning solutions to meet business goals
Guide customer relationships, increase adoption and drive NPS, expansion, and renewal
Collaborate across teams to identify and realize value and revenue opportunities for customers

Required Qualifications:

4+ years in Customer Success Management with enterprise accounts
BA/BS or Equivalent
GRC or similar industry experience
Experience in B2B SaaS
Experience with various software tools such as Slack, Zoom, and CRM systems

COMPLETE JOB DESCRIPTION

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Job is Expired

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