Customer Success Manager FieldRoutes

Location: Remote

Compensation: Salary

Staff Reviewed: Wed, May 01, 2024

This job expires in: 4 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager for FieldRoutes.

Key Responsibilities:

Leverage industry knowledge to partner with clients for achieving strategic goals
Develop client relationships to promote retention and loyalty
Create success plans, monitor client activity, and identify opportunities for additional services

Required Qualifications:

Three to five years of experience in B2B Account Management or Client Success (SaaS industry preferred)
Proven ability to articulate vision, strategy, and plans
Experience working within matrixed environments
Experience with CRM platforms (e.g., Salesforce, HubSpot)
Ability to work effectively with internal and external partners at all levels

COMPLETE JOB DESCRIPTION

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Company Overview

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