Customer Success Manager for Enterprise

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Sun, Apr 21, 2024

This job expires in: 12 days

Job Category: Account Management

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager for Enterprise - REMOTE/ Work Anywhere.

Key Responsibilities:

Engage with selected enterprise customers to gather information and build rapport
Maintain customer account data, monitor service usage levels, and lead contract renewals
Collaborate with internal teams to communicate customer feedback and support sales process and product roadmap

Required Qualifications:

5+ years experience in Sales, Customer Success, or similar role
Experience with Linux OS, security practices, and patching operations preferred
Experience working with medium and large enterprise customers
Experience with MEDDIC/MEDDPICC sales methodology
Experience with daily usage of a CRM

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