Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, Apr 18, 2024
This job expires in: 3 days
Job Summary
A company is looking for a Customer Success Manager in Healthcare.
Key Responsibilities:
- Build and maintain customer relationships to understand business objectives and goals
- Assess customer needs, develop strategies, and assist in contract renewals and negotiations
- Research escalated issues, save at-risk accounts, and ensure compliance with laws and policies
Required Qualifications:
- General business acumen and understanding of solution offerings and competitive environment
- Deep understanding of services, programs, workflows, and processes across all lines of business
- 4-year college degree required
