Customer Success Manager I
Location: Remote
Compensation: Salary
Reviewed: Wed, Apr 09, 2025
This job expires in: 21 days
Job Summary
A company is looking for an IT Project Manager I (Customer Success Manager I) to enhance digital health experiences.
Key Responsibilities
- Support customer adoption of digital health tools and manage onboarding and training for healthcare providers
- Monitor customer engagement and gather feedback to inform improvements in service delivery
- Collaborate with cross-functional teams to enhance user experiences and resolve technical issues
Required Qualifications
- Bachelor's degree in Computer Science or a related field; preferred in healthcare administration or IT
- 5+ years of relevant experience, including 3 years in a leadership role
- Experience in customer support or patient/provider engagement in healthcare settings
- Familiarity with EHR platforms and healthcare technology products
- Understanding of patient data privacy regulations and healthcare processes
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