Customer Success Manager II

Job is Expired

Location: Remote

Compensation: Base+commission

Reviewed: Tue, Mar 24, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager II.

Key Responsibilities

Lead post-sale customer onboarding and ensure successful activation
Monitor customer health metrics and proactively address adoption gaps
Conduct Quarterly Business Reviews and manage account expansion readiness

Required Qualifications

4+ years in technical Customer Success, Account Management, or similar roles in SaaS or enterprise technology
Experience supporting technical buyers such as IT, security, or engineering professionals
Strong cross-functional coordination skills
Ability to interpret product usage data and communicate effectively with executives
Structured, process-driven mindset

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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