Customer Success Manager III

Job Summary

A company is looking for a Customer Success Manager III to manage customer relationships and drive successful implementations.

Key Responsibilities

• Manage a portfolio of customers, developing strategic relationships and executing impactful strategies
• Ensure customer satisfaction throughout their journey, identifying and addressing risks and opportunities for upselling
• Guide new customers through onboarding and drive engagement and adoption of products

Required Qualifications

• 3-5 years of experience in Customer Success
• Strong understanding of the K12 education competitive landscape
• Excellent business development and negotiating skills
• Proven track record of meeting or exceeding goals and targets
• Experience in a SaaS education company is a bonus