Customer Success Manager III

Job Summary

Supporting customers in their digital transformation journey, the full-time remote Customer Success Manager III will manage post-sales relationships, drive the adoption of HPE solutions, and ensure customers achieve their business objectives.

Key responsibilities

• Guide customers through onboarding, activation, and adoption of HPE offerings to maximize value and enhance their experience
• Identify and close opportunities to expand HPE's portfolio reach within customer accounts, delivering incremental business value
• Engage with strategic customers to understand their business objectives and project priorities, orchestrating their adoption journey

Required qualifications

• Proven experience in customer success or account management within the IT services industry
• Strong understanding of digital transformation and cloud solutions
• Ability to manage complex customer relationships and drive adoption strategies
• Experience in identifying business opportunities and delivering value to clients
• Relevant bachelor's degree or equivalent practical experience in a related field