Job Summary

A software development company is searching for a person to fill their position for a Customer Success Manager in Boston.

Core Responsibilities of this position include:

• Participating in implementation of Customer Success Strategy
• Proactively managing the relationship with our clients

Qualifications Include:

• 2 to 5 years experience in a Customer Success or Customer Relationship Management role with key accounts
• Strong sense of customer service and business
• Excellent ability to create interpersonal relationships
• Excellent ability to listen, speak and collaborate with these different interlocutors
• Ability to be proactive and always work in anticipation
• Very good sense of organization and management of multi-stakeholder projects