Customer Success Manager - Nordics

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Jan 09, 2026

This job expires in: 16 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Manager for the EMEA - Nordics region.

Key Responsibilities

Drive adoption of the platform by administering onboarding and enablement tactics
Analyze product usage and performance to identify friction points and enhance customer value
Manage commercial outcomes, focusing on revenue retention and expansion opportunities

Required Qualifications

5+ years of experience in Customer Success or Account Management in B2B SaaS or AI/ML products
Fluency in Swedish and English
Experience with building and deploying AI agents and API integrations
Proven track record of driving revenue outcomes and managing a revenue quota
Strong understanding of the Nordics market landscape and cultural nuances

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