Customer Success Partner

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Apr 10, 2024

Job Summary

A company is looking for a Customer Success Partner.

Key Responsibilities:
  • Drive product adoption and engagement among customers
  • Collaborate with teams to ensure successful onboarding and migration of customer data
  • Identify optimization opportunities for customer touchpoints and manage customer training materials

Required Qualifications:
  • Bachelor's degree with high academic achievement
  • 5+ years of relevant experience, including 2+ years in SaaS Onboarding, Account Management, or Customer Success
  • Prior experience managing a large portfolio of customers with performance and retention-based KPIs
  • High EQ/interpersonal skills and a natural desire to build partnerships
  • Experience meeting with and presenting to internal and external stakeholders

COMPLETE JOB DESCRIPTION

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