Customer Success Partner

Job Summary

A company is looking for a Customer Success Partner to help customers achieve their business goals and maximize the value of their solutions.

Key Responsibilities

• Build and maintain relationships with executive stakeholders to align solutions with business priorities
• Guide customers in maximizing adoption and value from the platform, while identifying additional solutions
• Develop tailored success plans and conduct regular business reviews to demonstrate ROI

Required Qualifications

• 4+ years in Customer Success, Account Management, or related client-facing SaaS roles
• Proven ability to engage with C-level executives and build strategic relationships
• Strong understanding of SaaS, enterprise software, or restaurant technology preferred
• Track record of driving adoption, retention, and revenue growth within existing accounts
• Excellent project management and organizational skills