Customer Success Partner

Job Summary

A company is looking for a Customer Expansion Partner.

Key Responsibilities

• Analyze customer accounts to identify opportunities for expansion and develop strategies for upsells and retention
• Build and nurture strong client relationships while providing strategic advice and support
• Proactively address issues and collaborate with internal teams to minimize churn

Required Qualifications

• Proven ability to align business strategy with client needs
• Experience in account management, customer success, or sales with a track record of achieving goals
• Strategic and creative thinking to uncover growth opportunities
• Proficiency with CRM tools and data analysis for decision-making
• Strong collaboration skills to work effectively across teams