Customer Success Partner
Job Summary
Seeking a remote Value Partner, the full-time role will manage a portfolio of 20-30 customers, focusing on transforming customer goals into measurable value, leading technology transformations, and ensuring successful activation and renewals.
Key responsibilities
- Turn customer goals into measurable value by establishing business objectives and success measures
- Lead customers through technology transformation by communicating the value of new AI-powered capabilities
- Own activation and renewals, ensuring customers realize value quickly and managing commercial outcomes
Required qualifications
- 3-5+ years of experience in Customer Success, Account Management, or a similar customer-facing SaaS role
- Documented success in helping customers transition to new platforms or technologies
- Strong understanding of outcome-based Customer Success and measurable business impact
- Confidence in communicating with executives and technical stakeholders
- Ability to manage multiple priorities and operate with significant autonomy
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 43,976 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
