Customer Success PMO and Enablement Manager

Job Summary

A company is looking for a Customer Success PMO and Enablement Manager.

Key Responsibilities:

• Build and lead a team of program and project managers, enablement specialists, and quality specialists
• Establish and oversee PMO operations, including project planning, communication, and portfolio management
• Develop and maintain quality programs and role-specific learning journey programs for the Customer Success department

Required Qualifications:

• 3+ years of people management experience
• 5+ years of project management experience
• Demonstrated ability to build program management infrastructure and operations
• Strong organizational leadership skills and clear communication abilities
• Experience standing up a quality or enablement program is a plus