Customer Success Product Associate

Job Summary

A company is looking for a Customer Success Product Associate for the US Shift.

Key Responsibilities

• Develop and maintain deep product knowledge in designated product lines
• Consult with Customer Success Managers on product functionality and best practices
• Conduct data analysis and create resources to support Customer Success teams and customers

Required Qualifications

• College degree (BS, BA, etc.)
• Customer-facing background within the software industry
• Demonstrated technical aptitude and ability to learn complex technology systems
• Ability to work North America hours remotely
• Strong team mentality and capacity to manage tasks in a changing environment