Customer Success Program Manager
Job Summary
Managing client relationships and leading a team of customer success professionals, the full-time Customer Success Program Manager will drive revenue growth and achieve sales targets while working remotely.
Key responsibilities:
- Manage client relationships and serve as the main point of contact for stakeholders
- Oversee sales team performance and drive quota attainment through data analysis and forecasting
- Develop and implement strategic sales plans, providing regular performance reports to senior management
Required qualifications:
- Experience with payment processing or financial products
- Proven background in customer success or account management within a SaaS or subscription-based model
- Strong experience in a B2B customer success environment, preferably in tech sales
- Experience leading teams and managing client relationships effectively
- Aptitude for managing budgets and understanding project management fundamentals
Complete Job Description
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