Customer Success Programs Manager

Location: Remote
Compensation: Salary
Reviewed: Wed, Jul 02, 2025
This job expires in: 26 days

Job Summary

A company is looking for a Customer Success Programs Manager Principal.

Key Responsibilities
  • Prioritize and manage programs that align with business objectives
  • Support the standardization of customer success engagement materials and practices
  • Develop and implement programs to enhance customer retention and satisfaction
Required Qualifications
  • Minimum of 10 years of experience in a customer-facing role
  • Experience in project or program management with a focus on planning and execution
  • Proficiency in MS Office and Salesforce CRM
  • Ability to work independently with minimal supervision
  • Strong relationship management skills

COMPLETE JOB DESCRIPTION

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