Customer Success Project Manager

Job Summary

A company is looking for a Customer Success Project Manager to join their Customer Success Delivery team.

Key Responsibilities

• Manage the full project lifecycle for new customer implementations and provide project status updates
• Develop and maintain comprehensive project schedules, ensuring timely delivery and adherence to governance standards
• Act as the primary liaison between Data Engineering and stakeholders, facilitating communication and managing project risks

Required Qualifications

• 3+ years of experience in a Project Manager, Scrum Master, or Project Coordinator role, preferably in a SaaS or data-centric environment
• Prior exposure to People Analytics or HRIS systems
• Experience managing data or technical projects, such as data integration or software implementation
• Expert-level proficiency with project management tools like Smartsheet or JIRA
• Ability to manage multiple complex projects simultaneously with strong prioritization skills