Customer Success Project Manager
Job Summary
Leading complex customer initiatives, the full-time Customer Success Project Manager will manage project plans, coordinate cross-functional teams, and drive operational transformations to enhance customer retention and satisfaction, with the flexibility to work remotely.
Key responsibilities
- Lead customer projects and resolution initiatives from intake through completion
- Develop and manage project plans, timelines, and stakeholder communications
- Identify challenges, perform root cause analysis, and implement sustainable solutions
Required qualifications
- High School Diploma or GED
- 2+ years of experience in project coordination and/or project management
- Advanced proficiency with Microsoft Office applications, particularly Excel
- Experience using Salesforce.com
- Strong organizational and analytical skills
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 42,237 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
