Customer Success Representative

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Jul 01, 2024

Job Summary

A company is looking for a Customer Success Representative in California.

Key Responsibilities:
  • Efficiently manage incoming support tickets and prioritize based on urgency
  • Respond promptly and professionally to customer inquiries via various channels
  • Collaborate with cross-functional teams to resolve complex issues and improve product/service quality

Required Qualifications:
  • Bachelor's degree in Business Administration, Communications, or related field preferred
  • Previous experience in a customer-facing role, ideally in customer support or success
  • Proficiency in using customer support software and CRM systems
  • Ability to thrive in a fast-paced environment and adapt to evolving priorities
  • A customer-centric mindset with a passion for delivering exceptional service

COMPLETE JOB DESCRIPTION

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