Customer Success Representative

Job Summary

A company is looking for a Remote ESA Customer Success Representative.

Key Responsibilities

• Provide consistent, accurate, and efficient processing of orders
• Handle moderate volume of inbound calls from scholarship families
• Actively communicate with team and families

Required Qualifications, Training, and Education

• Experience with school choice or ESA programs preferred, but not required
• High school diploma or equivalent required; college degree preferred
• Dedicated workspace with minimal background noise during calls and online meetings
• Successful completion of all necessary background checks
• Experience working with Office365 applications and CRMs preferred