Customer Success Representative

Job Summary

A company is looking for a Customer Success Representative.

Key Responsibilities:

• Swiftly and courteously respond to customer inquiries via phone and email
• Proactively make outbound calls to boost event attendance and facilitate event registration
• Conduct thorough research to ensure complete customer satisfaction and provide accurate information

Required Qualifications:

• High school diploma or equivalent
• Minimum of two years of customer service experience
• Proficiency in data entry, computer usage, and internet navigation
• Sales experience with exceptional interpersonal communication skills
• Previous experience in a call center setting