Customer Success Specialist
Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Jul 10, 2024
Job Summary
A company is looking for a Customer Success Specialist.
Key Responsibilities:
- Lead customer onboarding process and account reviews to ensure customer success and value
- Act as the voice of the customer by actively listening, documenting feedback, and coordinating with internal teams for resolutions
- Analyze customer data to identify opportunities for value creation and present findings to management
Required Qualifications:
- Bachelor's degree
- 1+ years of relevant work experience in client-facing roles
- Ability to earn customers' trust through competence and connection
- High intellectual curiosity and strong ability to learn
- Ability to collaborate with team members on customer accounts and concerns
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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