Customer Success Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Fri, Feb 09, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Specialist - Remote Ok.

Key Responsibilities:

Engage customers through various communication channels to demonstrate the product and present optimal use methods
Meet or exceed goals for customer inquiry response and proactive engagement through phone, email, and chat communications
Ensure 100% customer satisfaction by resolving inquiries in a timely and efficient manner

Required Qualifications:

High school graduate or equivalent
1-3 years of customer support, account management, or professional business experience
Availability from 7:30 AM - 4:00 PM Pacific Time, Monday through Friday
Typing speed of 50+ words per minute
Proficiency with Salesforce CRM and Microsoft Office

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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