Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist to connect home buyers and sellers with real estate agents.

Key Responsibilities

• Handle incoming agent connection requests and match customers with suitable agents
• Place outbound calls to partner agents to pitch customer opportunities and secure engagement
• Maintain professionalism while delivering excellent experiences for customers and agents

Required Qualifications

• High attention to detail and strong time management skills
• Technically savvy with the ability to learn new software quickly
• Comfortable making phone calls throughout the day
• Able to make numerous decisions daily to match customers with agents
• Thrives in a remote-first work environment