Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist.

Key Responsibilities

• Serve as a primary point of contact for dealer support and inquiries
• Conduct proactive check-ins with dealers at key post-certification milestones
• Collaborate with internal teams to ensure timely support for dealers

Required Qualifications

• Experience in customer support, account management, or client-facing roles
• Highly organized and capable of managing multiple priorities
• Self-motivated and adaptable to work independently and in teams
• Ability to build rapport and maintain strong relationships with diverse personalities