Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist to enhance consumer experiences in real estate transactions.

Key Responsibilities

• Provide professional communication via phone, email, and text to assist clients with real estate needs
• Make over 300 outbound and inbound calls daily to identify and address clients' transaction requirements
• Collaborate with the team and independently to connect consumers with real estate professionals

Required Qualifications

• 2+ years of experience in a phone-based call center role or equivalent
• Some sales experience preferred
• Ability to manage objections and provide conflict resolution
• Tech-savvy with experience in using various communication tools
• Interest in real estate and lead generation