Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist in Toronto.

Key Responsibilities

• Manage and grow US school partnerships by building relationships and generating demand for educators
• Support and communicate with educators to ensure placement satisfaction and performance improvement
• Act as a central point of contact for school partnership stakeholders and report key trends to the Product team

Required Qualifications

• Passion for the education sector and creating a positive social impact
• Experience in sales, partnerships, account management, recruitment, or education is a plus
• Strong work ethic with a commitment to high standards and efficiency
• Ability to thrive on feedback and demonstrate coachability
• Self-starter mentality with resilience and a positive attitude