Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist in Phoenix.

Key Responsibilities

• Manage and grow partnerships with US schools while building relationships and generating demand for educators
• Support and communicate with newly onboarded and active educators to ensure their satisfaction and performance
• Provide feedback and report on trends to improve the platform and services offered

Required Qualifications, Training, and Education

• Passion for the education sector and creating a positive social impact
• Experience in sales, partnerships, account management, recruitment, or education is a plus
• Ability to thrive on feedback and demonstrate a strong work ethic
• Self-starter mindset with resilience and a positive attitude
• Empathy and commitment to enhancing the experiences of schools and educators