Customer Success Specialist

Location: Remote

Compensation: Salary

Reviewed: Mon, Apr 13, 2026

This job expires in: 17 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A company is looking for a Customer Success & Billing Specialist who provides technical assistance and manages billing processes.

Key Responsibilities

Become a product expert in Enrollware's software
Respond to support tickets and phone calls in a timely manner
Assist in creating and updating current documentation and respond to billing inquiries

Required Qualifications

Experience with billing processes
Experience with SaaS customer success
Ability to communicate clearly and professionally with co-workers and customers

COMPLETE JOB DESCRIPTION

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