Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist, Brands & Retailers.

Key Responsibilities

• Act as the main point of contact for a portfolio of brands and retailers throughout the verification process
• Own the planning and execution of brand- and retailer-led verification programs
• Maintain accurate forecasts and high-quality CRM data to support reporting and financial visibility

Required Qualifications

• Deep passion for regenerative agriculture and supporting farmers
• Experience managing complex, multi-stakeholder programs
• Strong understanding of delivery economics, including budgets and margins
• Knowledge of CPG, retail, and foodservice industries
• Ability to navigate competing priorities and build trust with stakeholders